Track Your Order
Enter your order details to get real-time tracking information
Find Your Order
Enter your order number and email address to track your shipment
Tracking Information
Order Status Meanings
- Confirmed: Payment processed, order received
- Processing: Items being picked and packed
- Shipped: Package dispatched from warehouse
- Out for Delivery: On the way to you
Need Help?
- • Orders typically ship within 1-2 business days
- • Tracking updates every 2-4 hours
- • SMS notifications sent at each stage
- • Contact support if tracking hasn't updated in 24 hours
Other Ways to Track
SMS Tracking
Text your order number to +254 700 123 456
Mobile App
Download the KonzaTech app for instant tracking
Call Support
Speak with our team at +254 700 123 456